4

Sound jumps

Possible DTC:03:Er02, 06:Er02, 10:Er02, 22:Er02

Troubleshooting hints

• Audio unit is malfunctioning

• Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation)

• Improper audio unit installation (e.g., rattle, loose)

• Inadequate tire pressure

NOTE:

• The CD may be malfunctioning if the sound jumps on a certain CD only. Inspect the CD player/changer operation using a CD known to be operational.

STEP

INSPECTION

ACTION

1

• Does the sound jump when the vehicle is stopped?

Yes

Go to the Step 6.

No

Go to the next step.

2

• Drive the vehicle.

• Does the sound jump when driving over uneven surfaces?

Yes

Go to the next step.

No

Go to the Step 6.

3

• Is the audio unit installed securely?

Yes

Go to the next step.

No

Install the audio unit securely.

4

• Inspect the tire pressure.

• Is the tire pressure normal?

Yes

Replace the audio unit.

(See CENTER PANEL UNIT REMOVAL/INSTALLATION.)

(See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)

(See AUDIO UNIT DISASSEMBLY/ASSEMBLY.)

No

Go to the next step.

5

• Adjust the tire pressure within specification.

• Does the sound jump when driving the vehicle?

Yes

Replace the audio unit.

(See CENTER PANEL UNIT REMOVAL/INSTALLATION.)

(See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)

(See AUDIO UNIT DISASSEMBLY/ASSEMBLY.)

No

Audio system is normal. Explain repairs to the customers.

6

• Replace with a CD other than the one known to be operational.

• Does the sound jump when driving the vehicle?

Yes

Replace the audio unit.

(See CENTER PANEL UNIT REMOVAL/INSTALLATION.)

(See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)

(See AUDIO UNIT DISASSEMBLY/ASSEMBLY.)

No

Audio system is normal. Explain to the customer that the CD is malfunctioning.