5

Scratches on the CD

Possible DTC:03:Er02, 06:Er02, 10:Er02, 22:Er02

Troubleshooting hints

• Audio unit is malfunctioning

• Deformed disc is used (e.g., out of specification (thickness), bent disc)

• Multiple CDs are inserted into the CD player at the same time

STEP

INSPECTION

ACTION

1

• Were multiple CDs inserted into the CD player at the same time?

Yes

Explain to the customer to insert CDs one by one.

No

Go to the next step.

2

• Visually inspect the CD.

• Is the CD deformed disc (e.g., out of specification (thickness), bent disc)?

Yes

Audio system is normal. Explain to the customer that the CD is malfunctioning.

No

Replace the audio unit.

(See CENTER PANEL UNIT REMOVAL/INSTALLATION.)

(See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)

(See AUDIO UNIT DISASSEMBLY/ASSEMBLY.)