1

CD player/changer does not load the CD or ejects the CD immediately

Possible DTC: 03:Er01, 03:Er10, 06:Er01, 06:Er10, 10:Er01, 10:Er10, 22:Er01, 22:Er10

Troubleshooting hints

• CD is inserted upside down

• Audio unit is malfunctioning

• Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation)

• Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc)

• Poor connection of audio unit connector or terminal (e.g., damaged, bent, pulled-out pin, corrosion)

• Deformed disc is used (e.g., out of specification (thickness), bent disc)

STEP

INSPECTION

ACTION

1

• Is CD inserted properly, label-side up?

Yes

Go to the next step.

No

Explain to the customer that the CD should be inserted into the slot label-side up.

2

• Replace with a CD known to be operational.

• Does the CD player/changer load the CD?

Yes

Go to the next step.

No

Replace the audio unit.

(See CENTER PANEL UNIT REMOVAL/INSTALLATION.)

(See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)

(See AUDIO UNIT DISASSEMBLY/ASSEMBLY.)

3

Visually inspect the CD.

• Is there any dirt, scratches or deformation on the CD?

• Is the CD a non-conventional disc?

Yes

Explain to the customer that the defective CD or non-conventional disc cannot be used.

No

Go to the next step.

4

• Turn the ignition switch to the LOCK position.

• Inspect the connection of the audio unit connector (24-pin).

• Inspect both the audio unit connector and wiring harness-side connector for a poor connection. (such as damaged/bent/pulled-out pins, corrosion)

• All the pins and connector normal?

Yes

Replace the audio unit.

(See CENTER PANEL UNIT REMOVAL/INSTALLATION.)

(See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)

(See AUDIO UNIT DISASSEMBLY/ASSEMBLY.)

No

If the audio unit connector/pin is malfunctioning:

• Replace the audio unit.

  (See CENTER PANEL UNIT REMOVAL/INSTALLATION.)

  (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)

  (See AUDIO UNIT DISASSEMBLY/ASSEMBLY.)

If the wiring harness-side connector/pin is malfunctioning:

• Repair or replace the pins and/or the connector.